How it works
Clear from
the start.
Start with a simple intake. Get clinician guidance. Receive treatment if approved, with support along the way.
See Health Differently.Your path, step by step
Care that continues.
Four steps, and the last one doesn’t end. Your care team stays with you after your treatment arrives.
Before you begin
A few useful details.
Quick answers about how the process works, and short guides to read at your own pace before a clinical conversation.
Quick answers 7
Are treatments and lab testing available in my state?
We have coverage in all 50 states. PURVUE offers treatment services and lab testing nationwide. Individual treatment and testing options depend on clinical review and applicable state requirements. For virtual care, your clinician must be licensed or otherwise authorized to provide care in the state where you are physically located during your clinical appointment.
Will I need bloodwork or a telehealth call?
A clinician determines what information is needed for your care. Review may begin with a questionnaire; additional testing or a conversation may be requested based on your health history.
How long does clinician review take?
Review time depends on the treatment, your health history and whether the clinician needs additional information. Check the hosted care experience or contact your care team for timing specific to your visit.
Does completing intake guarantee a prescription?
No. A clinician reviews the information required for the path and determines whether treatment is appropriate. Completing a questionnaire or payment does not guarantee a prescription.
When does payment happen?
Product-specific visit details, pricing and payment terms are shown in the hosted GEN Health experience. Review the applicable terms before submitting. Completing intake or making a payment does not guarantee a prescription. See our returns policy.
Where do I go for follow-up care?
Existing patients can return to the hosted patient portal for follow-up and account access.
Patient portal loginWhere should I begin?
Explore semaglutide or tirzepatide to understand the treatment and see its next steps. For testing, visit our bloodwork pages to compare panels and explore the biomarkers they cover.
Guides 4
Before your first clinical conversationYou do not need all the answers. A few considered questions can help you prepare for the conversation.
- Think about what you hope to understand and what matters most in your daily life.
- Ask how to share your health history and current medications securely through the clinical platform.
- Ask about possible next steps, alternatives, costs and follow-up before deciding.
What to ask about a treatmentLook beyond a product name. Understand the evidence, the practical details, and the decisions that require clinical review.
- What evidence supports this particular treatment, and what remains uncertain?
- What are the risks and alternatives in the context of your history?
- What formulation, source, costs and support would be included if treatment is appropriate?
Understanding peptide therapiesExplore this planned area of care. A useful starting point is understanding the specific treatment, its evidence and its risks.
- Peptide therapy is a broad category. Individual treatments have different uses, evidence and risks.
- Ask a clinician which options, if any, are appropriate for your history and goals.
- Explore the specific treatment and discuss its suitability with a clinician before deciding.
Before you order bloodworkKnow what you are ordering, how collection works, and who will help you understand the findings.
- Ask which tests are included, why they are being considered and what they cost.
- Confirm the collection location and any preparation instructions with the testing provider.
- Ask how results will be delivered, who will review them, and how follow-up works.
A place to begin
See what fits your goals.
Explore treatments or get in touch with a question about your next step.